Legal notice

Legal Notice

Last updated: August 8, 2026

This Legal Notice provides important information about the operator of getkalmiq.com, the use of this website, and the legal terms that apply to our content, products, and services.

The website getkalmiq.com is operated under the trading name KALMIQ, by Kanopy Group LLC (“KALMIQ,” “we,” “us,” or “our”).

1. Website Operator

KALMIQ
Operated by: Kanopy Group LLC
1704 Llano Street, Office B 3015
Santa Fe, NM 87505
United States

Website: getkalmiq.com
Email: support@getkalmiq.com

2. Website

The website getkalmiq.com is an ecommerce website operated under the trading name KALMIQ.

Throughout this website, the terms “we,” “us,” and “our” refer to KALMIQ and/or Kanopy Group LLC.

By accessing, browsing, or using this website, you agree to comply with this Legal Notice, our Terms of Service, our Privacy Policy, our Return Policy, our Shipping Policy, and any other policies made available on this website.

3. Business Activity

KALMIQ sells physical wellness, relaxation, comfort, and personal-care products through its online store, including head and eye massage devices, relaxation devices, related accessories, and similar consumer wellness products.

We do not offer digital downloads unless expressly stated otherwise. Unless otherwise specified, all products sold through this website are physical goods.

4. Ecommerce Platform and Hosting

Our website may be hosted, powered, or supported by third-party ecommerce platforms, hosting providers, payment processors, analytics providers, marketing tools, fulfillment partners, shipping carriers, and other service providers.

These service providers help us operate the website, display products, process orders, accept payments, manage checkout, fulfill and deliver orders, provide analytics, deliver communications, and improve our products and services.

Your use of certain checkout, payment, shipping, or third-party features may also be subject to the terms and privacy policies of those third-party providers.

5. Contact Information

For any questions regarding this website, our products, your order, or this Legal Notice, you may contact us at:

KALMIQ
Operated by: Kanopy Group LLC
1704 Llano Street, Office B 3015
Santa Fe, NM 87505
United States

Email: support@getkalmiq.com

6. Product and Wellness Disclaimer

KALMIQ products are consumer wellness, relaxation, comfort, and personal-care products intended for personal use.

Unless expressly stated otherwise, KALMIQ products are not intended to diagnose, treat, cure, prevent, or manage any disease, injury, or medical condition. Individual experiences may vary.

Product information, descriptions, benefits, testimonials, reviews, advertising materials, and other content displayed on this website are provided for general informational, marketing, and product-use purposes only.

Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

7. Health and Product Use Guidance

The content on this website, including text, graphics, images, videos, product descriptions, blog content, guides, instructions, emails, advertisements, testimonials, reviews, and other materials, is provided for general informational purposes only.

Nothing on this website is intended to replace professional medical advice, diagnosis, treatment, or consultation with a qualified healthcare professional.

You should not disregard professional medical advice or delay seeking professional advice because of something you have read on this website.

You should consult a qualified healthcare professional before using our products if you:

  • Have a diagnosed medical condition or ongoing health concern that may be affected by massage, pressure, heat, vibration, compression, or similar functions;
  • Are recovering from surgery, injury, or medical treatment;
  • Have a neurological condition, circulation issue, eye condition, skin condition, implanted medical device, or other health concern that may affect safe product use;
  • Are pregnant or breastfeeding and are unsure whether use of the product is appropriate;
  • Experience recurring or severe headaches, migraines, dizziness, vision changes, unexplained pain, or other symptoms that may require medical evaluation;
  • Have been advised by a healthcare professional not to use massage, pressure, heat, vibration, compression, or similar wellness devices.

Stop using the product and seek qualified advice if you experience pain, numbness, dizziness, vision changes, irritation, excessive pressure, worsening symptoms, or any other concerning reaction.

8. Product Use and Safety

All products should be used only as directed and only for their intended personal use.

You are responsible for reviewing and following all product instructions, warnings, safety information, usage recommendations, charging instructions, care instructions, and other guidance provided with the product or made available on this website.

Do not materially modify, dismantle, tamper with, misuse, or use a product in a manner inconsistent with its instructions or intended purpose.

Before use, inspect the product for visible damage or defects. Do not use a product that appears damaged, malfunctioning, excessively worn, or unsafe.

KALMIQ is not responsible for injury, discomfort, damage, adverse effects, or losses resulting from misuse, excessive or prolonged use, failure to follow instructions or warnings, unauthorized modifications, use of a damaged product, unsuitable use, or continued use despite pain, discomfort, or warning signs.

9. Individual Results May Vary

Customer experiences, testimonials, reviews, before-and-after examples, photographs, videos, or statements displayed on this website represent individual experiences only.

They do not guarantee that you will achieve the same or similar relaxation, comfort, headache-relief, migraine-relief, tension-relief, sleep, stress, pain-relief, wellness, or other results.

Results may vary depending on individual circumstances, symptoms, product settings, frequency and duration of use, personal preferences, correct usage, and other factors.

No specific medical, therapeutic, diagnostic, pain-relief, migraine-relief, sleep, stress-reduction, or other health-related result is promised or guaranteed unless expressly stated and legally permitted.

10. Product Information

We make reasonable efforts to ensure that product information, materials, components, specifications, dimensions, pricing, availability, images, descriptions, instructions, and other website content are accurate and up to date.

However, we do not guarantee that all information on this website is complete, current, accurate, or error-free.

Product packaging, materials, components, colors, dimensions, specifications, instructions, descriptions, pricing, promotions, and availability may change at any time without notice.

Product images are provided for illustrative purposes. Colors, textures, proportions, packaging, components, and appearance may vary depending on manufacturing updates, screen settings, lighting, photography, packaging changes, or product improvements.

Please review all product information, instructions, warnings, and packaging before use.

11. Pricing and Availability

Prices, discounts, promotions, bundle offers, shipping fees, and product availability displayed on this website may change at any time without notice.

We reserve the right to correct errors, inaccuracies, or omissions relating to pricing, product information, promotions, discount codes, shipping, delivery times, or availability, including after an order has been submitted.

We may cancel, limit, or refuse any order if we identify an error, suspected fraud, unauthorized activity, product unavailability, misuse of a promotion, suspected resale activity, or violation of our policies.

12. Orders, Shipping, Returns, and Refunds

Orders, shipping, delivery, returns, exchanges, refunds, cancellations, warranties, and related conditions are governed by the policies available on this website.

Please review the following policies before placing an order:

Products may be subject to specific return, packaging, condition, warranty, and refund requirements as described in our Return Policy and as permitted by applicable law.

Customers should review the product description, instructions, warranty information, and Return Policy before using, modifying, damaging, disposing of packaging for, or returning a product.

13. Intellectual Property

All content on this website, including but not limited to text, product names, brand names, logos, trademarks, graphics, images, videos, icons, page layouts, designs, product descriptions, instructional materials, advertising copy, and other materials, is owned by or licensed to KALMIQ, unless otherwise stated.

This content is protected by copyright, trademark, trade dress, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, scrape, exploit, or use any part of this website or its content for commercial purposes without our prior written consent.

The name KALMIQ, our brand identity, product names, logos, slogans, designs, and related marks may not be used without our prior written permission.

14. User Content, Reviews, and Testimonials

If you submit reviews, testimonials, comments, photos, videos, feedback, social media content, or other materials to us or about our products, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, edit, translate, distribute, adapt, and create derivative works from that content for marketing, advertising, ecommerce, social media, promotional, and business purposes, subject to applicable law.

You represent that any content you submit is truthful, based on your genuine experience, does not violate the rights of any third party, and does not contain unlawful, misleading, defamatory, abusive, obscene, infringing, or harmful material.

You must have the necessary rights, permissions, and consents for any person, image, music, brand, or other protected material included in the content you submit.

We may remove, edit, refuse, moderate, or choose not to publish user content at our discretion, subject to applicable law.

15. Third-Party Content and Links

This website may contain links to third-party websites, platforms, services, tools, applications, payment processors, fulfillment providers, shipping carriers, social media platforms, or other resources.

These links and integrations are provided for convenience only.

We do not control and are not responsible for the content, policies, security, accuracy, availability, products, services, or practices of third-party websites or providers.

Accessing third-party websites or using third-party services is done at your own risk and may be subject to the terms and privacy policies of those third parties.

16. Privacy and Personal Information

Your use of this website and your submission of personal information are governed by our Privacy Policy.

By using this website, you acknowledge that your personal information may be collected, used, disclosed, transferred, stored, and otherwise processed as described in our Privacy Policy.

17. Website Availability

We do not guarantee that this website will always be available, uninterrupted, secure, accurate, or free from errors, viruses, malware, or harmful components.

We may suspend, restrict, update, modify, discontinue, or remove any part of the website, products, content, promotions, or services at any time without notice.

We are not responsible for any loss, damage, interruption, delay, or inconvenience caused by website downtime, technical issues, maintenance, third-party service failures, cyberattacks, internet outages, or events outside our reasonable control.

18. Limitation of Liability

To the fullest extent permitted by applicable law, KALMIQ, Kanopy Group LLC, and our owners, directors, officers, employees, contractors, agents, affiliates, suppliers, manufacturers, service providers, licensors, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or other damages arising from or related to:

  • Your access to or use of this website;
  • Your inability to access or use this website;
  • Your purchase, operation, charging, maintenance, or use of any product;
  • Your misuse of any product or failure to follow instructions, warnings, or safety guidance;
  • Any information, content, or materials displayed on this website;
  • Product delays, shipping delays, delivery issues, customs delays, or carrier errors;
  • Third-party websites, platforms, tools, services, manufacturers, or payment providers;
  • Errors, inaccuracies, omissions, product variations, or outdated information;
  • Unauthorized access to or use of your information;
  • Any other matter relating to the website, products, or services.

Where liability cannot lawfully be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limits any rights you may have under applicable consumer protection laws.

19. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. Products are provided subject to the warranties and rights expressly stated on this website or required by applicable law.

To the fullest extent permitted by law, we disclaim all warranties not expressly provided, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, accuracy, uninterrupted operation, and suitability for a particular individual or intended result.

We do not warrant that a product will provide the same level of relaxation, comfort, headache relief, migraine relief, tension relief, sleep improvement, pain relief, stress reduction, or other wellness result for every customer.

Some jurisdictions do not allow limitations on implied warranties, so some of these limitations may not apply to you.

20. Prohibited Use

You may not use this website or its content for any unlawful, harmful, fraudulent, abusive, misleading, infringing, or unauthorized purpose.

You may not attempt to interfere with the security, functionality, checkout process, payment systems, operation, or availability of this website.

You may not scrape, copy, reproduce, exploit, reverse engineer, republish, resell, or commercially use any content from this website without our prior written consent.

You may not use false information, unauthorized payment methods, automated purchasing tools, or fraudulent methods to place an order, obtain a discount, submit a review, or interact with the website.

21. Force Majeure

We shall not be liable for any failure or delay in performance caused by events outside our reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, manufacturing disruptions, material shortages, supply chain disruptions, transportation delays, carrier delays, customs delays, government actions, pandemics, epidemics, power failures, internet outages, cyberattacks, payment processor issues, or other events beyond our control.

22. Governing Law

This Legal Notice and any dispute arising from or relating to this website, our products, or our services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to conflict of law principles.

Nothing in this Legal Notice limits any mandatory rights you may have under applicable consumer protection laws in your country, state, province, territory, or jurisdiction of residence.

23. Changes to This Legal Notice

We may update, modify, or replace this Legal Notice at any time to reflect changes to our business, website, products, legal obligations, or operational practices.

When we update this Legal Notice, we will revise the “Last updated” date at the top of this page.

Your continued use of this website after any changes are posted means that you acknowledge the updated Legal Notice, to the extent permitted by applicable law.

24. Contact Information

If you have any questions about this Legal Notice, our website, our products, or our services, please contact us at:

KALMIQ
Operated by: Kanopy Group LLC
1704 Llano Street, Office B 3015
Santa Fe, NM 87505
United States

Website: getkalmiq.com
Email: support@getkalmiq.com